1 YEAR LIMITED WARRANTY

Jamesdar is proud of the quality of our furniture and provides a limited warranty to the original purchaser of our product. Jamesdar offers a limited warranty (for normal use) against structural failure of our furniture for up to 1 year. Warranties begin on the date of purchase.

 

POLYPROPYLENE MATERIALS 

The limited Warranty covers polypropylene products. Our polyproplylene is free from material defects, and will not crack, splinter, chip, rot, or peel for 1 year.

 

STEEL FRAME

Warranty covers the structural integrity of the steel frame. Welds and joints will not break or crack for 1 year.

 

FABRICS

Warranty covers all fabrics used in our pillows. Fabrics are protected against becoming unserviceable due to color or strength loss from normal usage and exposure conditions, including sunlight, mildew, and atmospheric chemicals for 1 year.

 

WARRANTY LIMITATIONS

Warranty does not cover the following:

• Damage to product due to misuse, abuse, or acts of nature. 
• Usage of products for rental services. 
• Normal wear and tear effects on pillows and cushions. 
• Damage due to unauthorized repairs, alterations, or improper assembly. 

Jamesdar is not responsible for incidental or consequential damages, loss of time, usage, or money and our responsibility shall not exceed the value of the replacement product.

We will repair or replace, any product determined by our Customer Service Department to contain manufacturing defects. 

No cash refunds will be made. Shipping and handling is not covered by this warranty.

Jamesdar makes no other warranties, expressed or implied.

 

WARRANTY CLAIM PROCESS

• To make warranty claims, or for problems and comments please contact our Customer Service Department. 
• A photocopy of dated proof of purchase, photograph of damaged product, manufacturer item number, purchaser name, phone number, address and explanation of the problem should accompany any warranty request.